From entering to leaving, my wife and I were completely satisfied with all areas of the process. They actually worked me in because I had the wrong day for my appointment.
Timothy R.
Friendly people and easy to work with! Great experience with them! I really liked how my wait time was only a few minutes as well.
Blake W.
Very friendly atmosphere with top-notch professionalism makes going here for eye care a pleasure!
Christine K.
Everyone was friendly and made sure that I understood some changes in my prescription including cost. Very helpful.
Rhonda K.
Very friendly staff, clean environment and explained everything to my understanding.
Heather M.
Very thorough and respectful of my time. I never feel like I wai too long to begin my exam to see Dr. Pape.
Jon H.
AMP always renders great care with very pleasant and courteous staff! Everyone also did an amazing job in ‘Covid’ precautions.
Cynthia H.
My overall visit went very well. The receptionist did a great job. Angela did an excellent job with the explanation of directions. Mr. Steve Miller was a professional as my examination continued. I couldn’t have asked for a better assistant to help pick out my new frames. Paul fulfilled my request without hesitation. I can’t wait until my glasses/sunglasses arrive!
Lisa G.
The staff was professional and also friendly. At first, I was hesitant to go because I didn’t have vision insurance. They gave me the best options. I believe they are an excellent choice.
Joann W.
My eye appointment went very smoothly from start to finish and ordering new glasses. The staff were efficient and knowledgeable. Thank you.
Alberta W.
“Your staff is so very friendly and they were able to get me in right away when I had an issue with my eye. Dr. Rupp gave me piece of mind since this happened right before the weekend. I definitely will be back and will recommend your office to my friends.
Jana S.
Dr. Miller makes you feel like a million bucks when you walk in there and a million when you walk out! He explains things in detail, listens and addresses topics. This day in age to be able to have a Doctor provide excellent care, truly know what he’s doing, does it with his whole heart, treats the patient like #1 and good looking to boot! It’s a rarity! It doesn’t just happen, he makes it happen. You all are Blessed to have him. He is a true gem!
Sheri B.
I have always been super satisfied with the care that I received at this facility. Doctors are fantastic and truly care about their patients.
Havent been impressed by a doctors office in a while. The facility and staff are outstanding.
My glasses broke 2 days before I was supposed to leave for vacation. I reached out to Emily F. and she went above and beyond to get me new frames before I left! So thankful for her and her work team for being so dedicated to patient satisfaction!
Felt rushed to get frames and options picked and to get measured. After getting glasses was back twice due to not liking the way the vision was. Kept being told had to get "used to them". This was not my first pair of lineless bifocals. First pair I got from another place had to be adjusted once after getting and no more issues. My company provided safety glasses come from another place in town, first set came in and I told them how they felt and they gave me a different option for the lenses and I can see with them much better then the ones from here.
very bad experience, my husband never got contact lenses, and after three months my daughter got the wrong frame. very bad service
Dr. Rupp has been great!! This is not just come in for a quick eye appt and buy some glasses. This is a doctor who cares about his patients and goes the extra mile to ensure he is giving you the best care possible.I highly recommend Authier Eye Care and Dr. Rupp.
Caring and attentive staff. I really appreciate and enjoy going to my appointments. I am educated by my doctor and the personnel there. I would recommend them to anyone that asks.
Very professional, very helpful, answered all my questions I had and let me know if I had any questions or concerns on the health of my eyes or problems with glasses to stop in or call and they would help me out! The gals helping me with the frames were very honest and I valued their opinions on the frames we picked out and then they went over the costs line by line so I knew what we were getting! Thank you!
It is always a great experience. Very polite and professional.
They did an amazing job with my kiddos. We didn’t want to leave! ❤️
I've been going to Authiers since Rick opened the business downtown. Have always had the best of care, thorough exams, & excellent choices for Eyewear. I don't trust my vision care to anyone else!
Always friendly. Drs. Always take the time to listen to concerns. Family friendly courteous staff. Large selection of eyewear and contacts. One stop eycare.
The staff at Authier Miller Paper Eyecare work hard to make you feel like family. They have great doctors and staff members that care about each other and everyone that comes in. When I took my son for the first time he was very nervous. They made him feel so comfortable that he loves going to the eye doctor now. They explained everything to him in a way that made him less nervous. If you have questions or problems they are more than willing to help you out and get them answered. Authier Miller Pape Eyecare is a wonderful place to go for eyecare!
AMP is a great place to take your family for eyecare. They are quick, caring and thorough. We use them for our regular checkups and my daughter orders her contacts through them. They are always willing to help us with any questions or concerns. Great family oriented facility.
Love how family friendly this company is! Always feel so welcome and taken care of!
The employees have great customer service and know how to make you part of their family.
Very thorough and great staff
Patients are not just patients they are part of the Authier Miller Pape Eyecare family!!
Completely lied to about pricing and became rude and defensive once it was questioned.
They made me fight for my prescription that was about to expire but I still had the ability to buy contact before it did. After they refused I went there and asked again for my prescription, explaining that I had paid for it.They explained that I could then take it and order contacts for longer than the prescription would allow for. I explained I just wanted to order enough for the next couple months until I had time to get a new exam. They refused again explaining that I could buy contact for past my prescription expiration.I had done my research and in many states this same prescription is good for 2 years. They said they would not give me my prescription but they could sell me contact for past the time the prescription would expire.. By 6 months for much more expensive than what I normally buy them online.I explained that I have the right to buy elsewhere and asked again for my prescription as it didn't make sense that I could buy from them past the expiration date but not someone else.So they gave me my prescription that was from the year before.. When I looked at it I said this isn't the right one and they said that is the only one they will give me.So I called another eye doctor, explained the situation and she explained I have every right to have it and said she could transfer my information if she set me up as a new patient. I said sounds great because I needed a new eye clinic anyway and had already been referred to them by a friend.Authier Miller Pape ACTUALLY REFUSED to send my patient information to my new doctor.. Which btw I have the right to have access to all my medical information as well as authier is lawfully responsibile to transfer my patient paperwork to a new doctor.I ended up having to use my contact longer than I should and set up an appointment with my new doctor a couple months later where I have much more caring doctors and staff. And not trying to force their patients to buy from them. Feidler all the way!
Giant 400 dollar bill for 10 minutes of random chat that didnt help my eyes at all for the issue i was having.
I got my eyes checked today
As a first timer to an eye doctor, I was nervous. From the moment I walked in the door, I was set at ease. The staff was very friendly and courteous as well as very knowledgeable in every aspect. I wouldnt go anywhere else.
Friendly, courteous and knowledgeable. Very greatful for the quick visit since I was there over my lunch hour. Thanks!!
